Agenda
 

Thursday, October 24

 

 

Location: 123 N Wacker Dr, 30th Floor, Chicago, IL 60606

 

8am: Breakfast

​8.55am: Welcome comments from the NAREIM Talent Management Committee:​

• Chair: Sherrida Traynham, Clarion Partners

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9am: Making the most of hybrid-remote work in a post-pandemic world

Not everyone is a fan of hybrid-remote work, but the data is clear. It’s what the vast majority of candidates in the market want. It’s also the most common work structure for knowledge workers today. So how do we ensure managers and employees get the most out of it, how do we measure performance, and how do we design, implement, and communicate realistic and effective policies addressing this way of working? A real-time survey will kick off a session that will also include a table exercise, followed by whole-room discussion on the latest challenges and opportunities of hybrid-remote, including:​

• How are members are surveying employees on hybrid-work and absorbing the results

• What technology are members adopting to support hybrid-remote work

• How to ensure managers are fostering intra-firm relationship-building

• How to train managers to lead remote and hybrid teams

• How best to onboard and support new hires in a heavily remote work environment.

 

The session will also include a presentation of a data from a pre-meeting survey by Ferguson.

Session leader:​​

• Megan Easley, VP, People Operations, Unico Properties​

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10am: Break

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10.20am: ​Engagement in a low comp world: Employee engagement strategies that have impact in a downturn

Compensation matters - but in a downturn, you don't have the flexibility to change comp to incentivize employees. So in today's market, how are real estate investment managers engaging employees? What other tools are proving impactful? Through group work  and case studies, members ask the following questions:

• What are the top 2 issues or trends raised by employees in the past 2 years?

• What are the most impactful strategies dealing with generational differences, career development and training as well as culture and inclusion?

• How are firms using engagement survey data?​

Session leader:​​

• Noemi Herrera, HR Director, Prologis

Speakers:

• Kristen Greenwood, SVP Human Resources, AEW Capital Management​​

• Crystal Frey, SVP, HR, Continental Realty Corporation

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11.15am: Break

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11.35am: Structuring internship programs for the next gen - and improving conversion odds

​NAREIM members deep dive into how they've structured internship programs within their firms. This session will explore how firms think about core objectives for their internship programs, and how those objectives might differ between C-suite, HR, and the interns themselves. A whole-room Q&A will explore the topics of getting buy-in on intern recruitment, program structure, and budgets. Discussion questions will include:

• Some small firms have developed robust programs, but how scalable are they? What has worked well? What hasn’t?

• How do you gauge success and what are your KPIs?

• How are you reshaping your programs, per above?

 

The session will also include an account of Cabot’s own experience with its internship program, including a first-person account from a Cabot analyst who is an alum of the firm’s internship program.​

Session leader: 

• Aimee Hughes, Director, Cabot Properties​

Speaker:

• Mason Parks, Analyst, Investments & Asset Management, Cabot Properties

• Elizabeth Dunleavy, Senior HR representative, Cabot Properties

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12.30pm: Lunch

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1.20pm: AI & machine learning: The impact on job design & the need for HR to have a seat at the table

AI and machine learning is here and it’s here to stay – but how do real estate investment managers embrace this new technology in the best possible way, particularly as guardians of talent and the employee experience? Together with Dr Solange Charas, Columbia University Professor of Practice and Research Fellow at The Conference Board, members dive into the evaluation and incorporation of AI and machine learning in the workplace, addressing the following key questions:

• AI and the impact on job design. There is a strong business case for AI, but how the technology is incorporated into the organization is critical.

  • How will job design change? How will firms evolve performance metrics and productivity measures?

  • Which jobs can be optimized? What’s the impact on future training and development for employees?

• HR AI: How are talent and HR leaders utilizing AI and machine learning and balancing tech and soft skills against the impact on human capital.

• Seat at the table: What AI is part of the talent functions or wider business, talent leaders need a seat at the table in setting the governance around AI use.

Session leaders:​

• Lisa Giangrande, SVP, Senior HR Business Partner, Clarion Partners

• Heather Nelson, Talent Acquisition Manager, Harrison Street Real Estate Capital

Speaker:

• Dr Solange Charas, Columbia University, Professor of Practice; Research Fellow, The Conference Board; Founder and CEO of HCMoneyball and human capital consultant

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2.40pm: Break

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2.50pm: Professional development workshop: Executive presence for talent leaders

The role of HR and Talent leaders has changed dramatically in the past decade. Today, HR and Talent teams are critical components to the strategic direction of the real estate investment management firm. But when do HR and Talent leaders get their own professional development?

 

In this interactive workshop session, NAREIM members are led in an executive coaching session covering:

• How the best HR leaders are acting as trusted strategic partners to the CEO, ensuring the talent strategy aligns to the short- and long-term goals for their organization.  Specifically:

• Building influence and trust – how to leverage your drive for results and interpersonal effectiveness to influence and build trust with key stakeholders. 

• Having business focused HR conversations – how to ensure HR initiatives lead to the necessary shift in behaviors, skills and knowledge to deliver critical business outcomes of the future. 

Session leaders:​​

• Sherrida Traynham, SVP, Human Resources, Clarion Partners

• Courtney Brooks, VP, Talent, Waterton Associates

Speakers: ​

• Mike Cordingley, Managing Director, Ferguson Partners

• Courtney Calinog, Senior Director, Ferguson Partners​​​

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4pm: End of Meeting

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